Contact Us
Email [email protected] and a member of the editorial team will read it. That address covers everything: corrections to a review, a question about how we rank sportsbooks, a payout dispute you want on our radar, or a commercial enquiry. Below we explain what we can realistically do with each type of message, and what you should send instead to the sportsbook itself.
What we can help with — and what we can't
Canadian Sports Betting Sites is an independent comparison site. We research and review sportsbooks that accept Canadian bettors; we do not operate any of them, hold funds, process withdrawals or have access to your account.
| Write to us about | Write to the sportsbook about |
|---|---|
| A factual error in a review — wrong bonus terms, outdated payment methods, a market we listed that no longer exists | Account verification (KYC), document uploads, locked accounts |
| Your own experience with a listed operator, good or bad, especially around payout speed and reliability | A pending or delayed withdrawal, and any fee you were charged |
| Questions about our methodology or why one book ranks above another | Bonus credit that didn't appear, or rollover you believe was miscalculated |
| Suggestions for sportsbooks or betting markets we should cover | Bet settlement disputes, voided wagers, limit reductions |
| Advertising, affiliate and media enquiries | Self-exclusion, deposit limits and account closure |
If a sportsbook's own support has stalled, tell us anyway. We can't compel an operator to pay, but a pattern of complaints about the same brand is exactly the kind of evidence that moves a rating or removes a listing.
How to get a useful answer faster
- Put the sportsbook's name in the subject line.
- Say which province or territory you bet from — availability, payment options and minimum age differ across Canada.
- Include dates and amounts in CAD (C$) where they apply, and whether you deposited by card, Interac, bank wire, voucher or crypto.
- Quote the exact line from our page if you're reporting an error, so we can find and fix it.
- Never send passwords, full card numbers, or copies of ID. We don't need them and won't ask.
We aim to reply within two business days. Correction requests get checked against the operator's current published terms before we change anything, so a fix can take a little longer than a reply.
How our listings are funded
Some links to the sportsbooks on this site are commercial, and Canadian Sports Betting Sites may earn a commission if you open an account through them. That has no bearing on rank order or on the editorial ratings shown on our offer cards. Paying more does not buy a higher position, and we keep the right to publish criticism of any brand that pays us. If you think a review reads like an advert, that's a legitimate thing to email us about.
The operators readers ask about most
Most contact emails name one of the brands at the top of our list. Here's the short version of why each is there, what we'd check before signing up, and where each one falls short. Full terms always sit with the operator, and bonus conditions change without notice — verify them before you deposit.
Instant Casino — rated 10.0
Our highest-rated pick, and the one readers most often query. The headline is up to 40% extra on combo bets, which is a payout boost rather than a deposit bonus, so it rewards multi-leg parlays instead of locking up a balance behind rollover. That structure suits bettors who build accumulators across NHL, NFL and soccer, and it's easier to value than a matched-deposit offer. The boost percentage typically scales with the number of legs, and minimum odds per leg usually apply, so read the promotion page before you build a slip.
The limitation: a combo-bet boost does nothing for you if you bet singles. Straight moneyline, spread and totals bettors get no benefit from the headline offer at all, and should judge the site on its base pricing instead.
Ivibet — rated 9.7
Listed for breadth of sport rather than a single promotion. The welcome offer is a sport bonus up to €150 — note that it's quoted in euros, so the amount you actually receive in CAD depends on the conversion applied at the time, and that's worth confirming in the cashier before you deposit. Wagering requirements apply to the bonus portion, and minimum-odds rules usually exclude heavy favourites from contributing.
The limitation: euro-denominated bonus ceilings are awkward for Canadian bettors, and any conversion step is a place where value quietly leaks out. Check whether the account can be held in C$ before you commit.
Betninja — rated 9.6
The largest headline figure near the top of our list: a welcome offer up to $2,500 plus 100 free spins. The spins signal what this brand really is — a combined sportsbook and casino, where the casino side carries a lot of the promotional weight. Sports bettors should read the maximum as a ceiling tied to a large qualifying deposit, not an amount most people will see, and should check whether sports wagers and casino play contribute to rollover at the same rate. They usually don't.
The limitation: big advertised maximums almost always come with the steepest wagering requirements on the page. If you only plan to bet hockey and football, a smaller sports-only offer is often worth more in practice.
Skycrown — rated 9.5
A 450% welcome bonus is an unusually high multiplier, and multipliers that size are normally spread across several deposits with a modest cap on each. Treat it as a casino-led package with a sportsbook attached. Worth a look if you want one account for both, less compelling if you're purely a sports bettor.
The limitation: high-percentage bonuses tend to carry high rollover and game-weighting rules, and sports betting often contributes less than slots. Work out the total turnover required before you decide it's generous.
The rest of the list at a glance
| Sportsbook | Headline offer | Our rating |
|---|---|---|
| 5bet | C$45 free bet for C$30 | 9.5 |
| WSM Casino | 200% deposit bonus up to $25,000 + 50 free spins | 9.2 |
| DisCasino | 200% up to 10,000 USDT + 10% cashback | 9.2 |
| CoinPoker | Up to 40% extra on combo bets | 9.0 |
| VegasHero | 100% bonus up to 200 USDT | 8.7 |
| Wintino | 100% up to $150 | 8.5 |
5bet is the only offer on the list quoted directly in Canadian dollars, and the qualifying stake is stated plainly — C$30 in, C$45 in free-bet credit. DisCasino and VegasHero price their bonuses in USDT, which tells you they're built around crypto deposits. Ratings are our editorial assessment, not customer review scores.
Questions about money we get asked repeatedly
Nothing on Canadian Sports Betting Sites costs you anything to read, and we never take payment from readers. The costs that matter are the ones at the sportsbook, and they're the subject of a large share of our inbox.
- Deposits. Internationally licensed books serving Canada typically support Visa and Mastercard, bank wire, money transfer, voucher or player-to-player transfer, and cryptocurrency. Interac availability varies by operator and is worth confirming in the cashier before you register.
- Currency. Where an account can be held in C$, hold it in C$. Depositing in one currency and being credited in another adds a conversion spread on the way in and again on the way out.
- Withdrawals. Crypto payouts are normally the fastest route once an account is verified; card and wire withdrawals move on banking timelines and can attract a fee from the operator, the processor, or both. Minimum and maximum payout limits differ per method.
- Verification. Expect to complete KYC before a first withdrawal — ID, proof of address, sometimes proof of payment method. Doing it right after signup, rather than when you're waiting on a payout, is the single easiest way to avoid a delay.
- Bonus cost. A bonus is not free money. Rollover means turnover, and turnover means risk. If you email us about an offer, tell us the rollover multiple you were quoted and we can tell you what it implies.
What these sites actually offer
Readers sometimes contact us assuming we only cover one league. We don't. The books on this page generally run:
- Major North American leagues — NHL, NFL, NBA and MLB, with moneyline, point spread and totals as the core three, plus futures on divisions and championships.
- Soccer — the deepest market count on most international books, from European league football through to continental cups.
- Combat sports, golf and racing — MMA cards, tournament outrights, and racebook coverage where the operator runs one.
- Player props and same-game parlays — the fastest-growing area, and the one where pricing between books differs most.
- Live and in-play betting — in-running prices that shift with the game, usually with a bet-delay and lower limits than pre-match.
Pricing is where the real difference sits. A book with reduced juice on spreads and totals will outperform a book with a bigger welcome bonus over a season. If you want us to check the line on a specific market, ask.
The casino side of these brands
Almost every operator here runs a casino alongside the sportsbook — slots, table games such as blackjack and roulette, and live-dealer rooms with real croupiers on stream. Several also offer poker. That matters for two reasons: free-spin components of a welcome package belong to the casino, not the sportsbook, and rollover is often weighted so slots clear faster than sports wagers. If your email is about a casino bonus rather than a bet, say so — the rules are different. Readers comparing on that side may find our casino comparisons more relevant than this sportsbook list.
Eligibility, licensing and where you're betting from
The sportsbooks featured on Canadian Sports Betting Sites accept players from across Canada and operate under international licences. They are not licensed or approved by any Canadian provincial or federal authority, and an international licence is not a Canadian government endorsement. Online betting with offshore operators sits in a legal grey area for Canadian bettors: provinces run their own regulated frameworks, and rules, available products and minimum age differ depending on where you live — 18 in some provinces, 19 in most.
Before you open an account, confirm the minimum age where you live, check the operator's own terms for any territory restrictions, and understand that recourse in a dispute runs through the licensing body named in those terms, not a Canadian regulator. If you want to know more about how we work and who we are, our editorial background sets it out, and the full site terms cover the legal footing of these listings.
How we assess the sportsbooks we list
We research operators rather than test them, and we say so plainly: no one on this team claims to have deposited, bet or withdrawn at every brand on the page. Ratings are built from published terms, licence details, market coverage, price comparison on standard lines, banking options relevant to Canada, and the documented reputation of each operator for paying out. We re-check listings and reset the fact-check date when terms move. Where evidence is thin, we say the evidence is thin rather than filling the gap.
If betting has stopped being fun
Contacting us is not the right first step if you're worried about your gambling — reach for deposit limits, time-outs or self-exclusion at the operator, and for support outside it. Our responsible gambling guidance lists the tools worth using and where Canadian help is available. We'll never encourage you to bet more, chase a loss, or treat a bonus as a reason to deposit.
Before you hit send
A short, specific email beats a long one. Name the sportsbook, name your province, state what happened and when, and attach nothing sensitive. Send it to [email protected]. If it's a correction, we'd rather hear it from you than leave a stale bonus term on the page for another month.